FAQ’s

What do I do if I’ve given you the wrong address?

Get in touch as fast as you can! We send our packages out promptly, but if you email us right away, we can change the address before dispatch.

How can I track my order?

Once your order is dispatched, you will receive an email with tracking details. If you haven’t received this information, please check your spam/junk folder. If you still can’t find it, contact us for assistance.

What should I do if my order is delayed or lost?

If your order is delayed or hasn’t arrived within the expected timeframe, please contact our support team.

Do you offer exchanges?

Yes! If you’re not happy with your purchase, you can send it back within 30 days for a refund or exchange (less shipping costs). Items must be in their original condition.

What is your return policy?

We accept returns within 30 days. Items must be unused and in original packaging. Refunds or exchanges will be processed once we receive the returned product. Customers are responsible for return shipping costs.

How do I initiate a return or exchange?

To start a return or exchange, contact us with your order details. Our team will guide you through the process and provide instructions for returning your item.

Do your products come with a warranty?

1 Year Warranty on all products.
Our warranty covers defects in manufacturing, parts, or workmanship. It does not cover accidental damage or user-inflicted issues.

What payment methods do you accept?

We accept:
Google Pay
PayPal
Major credit and debit cards (Visa, Mastercard, American Express, Discover, etc.)

Your payment information is protected through encrypted transactions for added security.

How secure is my personal information on your website?

We take data security seriously. Our website uses SSL encryption to protect your personal information during transactions. Rest assured, your data is kept confidential and is not shared with third parties.

Do you offer customer support?

Yes, we have a dedicated customer support team ready to assist you. If you have any questions, concerns, or need help, feel free to reach out to us through the "Contact Us" page.